Welcome to Crypteor Capital - FZCO ("Crypteor," "we," "us," "our"), a leading crypto assets management company in the UAE. This Privacy Policy outlines our practices for collecting, using, disclosing, and protecting your personal information when you use our website (https://www.cryptoer.com/) and services (collectively, the "Services").
Please carefully review this Privacy Policy. By using our Services, you confirm that you have read, understood, and consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.
fa. Information you provide to us: When you create an account, make a request, or otherwise interact with us, we may collect personal information such as your name, email address, phone number, and payment information.
b. Information we automatically collect: When you use our Services, we may automatically collect information about your device and usage, including your IP address, browser type, operating system, and access times.
c. Information from third-party sources: We may obtain information about you from third-party sources, such as service providers and business partners.
We may use the personal information we collect for various purposes, including:
Providing and improving our Services;
Communicating with you about our Services;
Personalizing and customizing your experience with our Services;
Detecting and preventing fraud, security breaches, and other prohibited or illegal activities;
Complying with legal obligations, including responding to requests from government authorities and enforcing our agreements and policies.
We may share your personal information with third parties under the following circumstances:
a. Service providers: We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.
b. Business partners: We may share your personal information with our business partners in connection with offering you co-branded services or products or other promotional offers.
c. Legal requirements: We may disclose your personal information if required to do so by law or in response to a subpoena or court order, or if we believe that such action is necessary to comply with the law or protect the rights, property, or safety of Crypteor, our users, or others.
We implement reasonable measures to safeguard your personal information from unauthorized access, use, and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure; as such, we cannot guarantee absolute security.
We retain your personal information for as long as necessary to provide you with our Services and as required by applicable law.
You may have certain rights concerning your personal information, such as:
Access: You may request access to the personal information we hold about you.
Correction: You may request that we correct any inaccurate or incomplete personal information we hold about you.
Deletion: You may request that we delete your personal information, subject to our legal obligations and legitimate interests.
Objection: You may object to the processing of your personal information for certain purposes.
Withdrawal of consent: You may withdraw your consent to the processing of your personal information at any time, subject to our legal obligations and legitimate interests.
To exercise any of these rights, please contact us at privacy@cryptoer.com.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the change becoming effective. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
To comply with applicable Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, we may share certain personal information with a third-party service provider, SUMSUB, to verify your identity and conduct required due diligence checks. By using our Services, you acknowledge and agree that your personal information may be shared with SUMSUB for the purpose of conducting KYC and AML checks in accordance with their Privacy Policy, which can be found at https://sumsub.com/privacy-notice-website. We ensure that SUMSUB maintains appropriate security measures to protect your personal information and complies with applicable data protection laws.
If you have any questions or concerns about this Privacy Policy, please contact us at privacy@cryptoer.com or write to us at:
Crypteor Capital - FZCO, Dubai, United Arab Emirates.
Your personal information may be transferred to, stored, and processed in countries outside your country of residence, including the United States, where data protection laws may differ from those in your jurisdiction. We take appropriate steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy and applicable data protection laws.
Our Services may contain links to third-party websites or services that are not owned or controlled by Crypteor. We are not responsible for the privacy practices or the content of these third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services you visit.
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under the age of 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.
If you become aware that a child has provided us with personal information, please contact us at privacy@cryptoer.com.
Our business is registered as DSO-FZCO-23257. This registration number is displayed to comply with legal requirements and to provide transparency about our business's legal status. It may be used to verify our business's legitimacy or to facilitate communication with regulatory authorities. By using our website, you acknowledge and accept this information.
This Privacy Policy was last updated on 17/04/2023.