Terms and conditions

Introduction

These Terms and Conditions (the "Terms") govern your use of the services provided by Crypteor Capital FZCO (the "Company"), a crypto assets management company. By using the Company's services, you agree to be bound by these Terms in full. If you do not accept these Terms, you must not use the Company's services. Users of the Company's services must be at least 18 years of age. By using the Company's services, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a contract.

Scope of Services

The Company provides crypto assets management services, which may include portfolio management, trade execution, advisory services, and other related services as specified in the client agreement. The Company may invest in various cryptocurrencies and digital assets to diversify the client's portfolio. The Company does not provide tax or legal advice, and clients are responsible for ensuring compliance with tax laws and regulations in their jurisdiction.

Eligibility

By using the Company's services, you represent and warrant that you have the legal capacity to enter into contracts, are not subject to any sanctions or restrictions that may prevent you from participating in the cryptocurrency market, and have not been convicted of any financial crimes.

Client Representation and Warranties

By using the Company's services, you represent and warrant that all information you provide is accurate and complete, and that you will promptly update any changes to your information. You further represent and warrant that you will not use the Company's services for any illegal activities or in violation of any applicable laws or regulations.

Intellectual Property Rights

The Company and/or its licensors own all rights to the intellectual property and material contained on the Company's website and in the services provided, and all such rights are reserved. You are granted a limited license only, subject to the restrictions provided in these Terms, for purposes of viewing the material contained on the Company's website and using the Company's services.

Your Content

In these Terms, "Your Content" refers to any audio, video, text, images, or other material you choose to provide to the Company in connection with its services. You grant the Company a non-exclusive, worldwide, irrevocable, royalty-free, sublicensable license to use, reproduce, adapt, publish, translate, and distribute Your Content in any and all media for the purpose of providing the services. Your Content must be your own and must not infringe on any third party's rights. The Company reserves the right to remove any of Your Content from its services at any time, and for any reason, without notice.

Confidentiality

The Company is committed to maintaining the confidentiality of client information and will take reasonable steps to protect client information from unauthorized access, disclosure, or use. The Company's confidentiality obligations do not apply to information that is publicly available or required to be disclosed by law.

Data Protection and Privacy

The Company collects, uses, stores, and shares client information in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the Company's services, you agree to the collection, use, storage, and sharing of your information as described in the Privacy Policy.

Fees

Transaction Fee: A 0.5% fee will be charged for each transaction made on behalf of the client. The fee covers the expenses associated with executing trades, including broker fees and other costs related to safeguarding the client's funds. This fee is applied to all buy and sell orders.
Success Fee Success Fee: The Company will retain 50% of any profits generated from the client's investment as a success fee. This fee will only be charged if the investment generates a return greater than the initial investment. If the investment does not generate any returns or returns less than the initial investment, the success fee will not be charged. The success fee serves as a reward for the Company's successful management of the client's investment and is separate from any other fees or charges that may apply.

Investment Risks

Investing in cryptocurrencies is subject to high market risk. The value of your investment may fluctuate, and you may lose some or all of your initial investment. By using the Company's services, you acknowledge and accept these risks. The Company does not guarantee or represent any specific performance or return on investment. Clients should carefully consider their risk tolerance and investment objectives before engaging in any cryptocurrency investments.

Compliance with Laws

Clients are responsible for complying with all applicable laws and regulations in their jurisdiction, including tax obligations and reporting requirements. The Company adheres to all laws and regulations set forth by the UAE and Dubai authorities regarding cryptocurrency investment management and adheres to Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.

Termination of Services

The Company may terminate its services to a client in cases of fraud, misuse of the platform, or breach of these Terms. Consequences of termination may include liquidation of assets, forfeiture of funds, and reporting to relevant authorities. Clients may also terminate their relationship with the Company according to the terms specified in the client agreement.

Dispute Resolution

Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be resolved through negotiation, mediation, or arbitration, as agreed upon by the parties. If the parties are unable to resolve the dispute through these methods, the dispute shall be referred to and finally resolved by the courts of Dubai.

Force Majeure

The Company shall not be liable for any failure or delay in the performance of its obligations under these Terms due to events beyond its reasonable control, including but not limited to natural disasters, acts of war, changes in government regulations, or other force majeure events.

Severability

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

Variation of Terms

The Company is permitted to revise these Terms at any time as it sees fit, and by using the Company's services you are expected to review such Terms on a regular basis to ensure you understand all terms and conditions governing the use of the Company's services.

Assignment

The Company shall be permitted to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification or consent required. However, you shall not be permitted to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

Entire Agreement

These Terms, including any legal notices and disclaimers contained on the Company's website, constitute the entire agreement between the Company and you in relation to your use of the Company's services and supersede all prior agreements and understandings with respect to the same.

Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates (UAE) and specifically the laws of Dubai. Any dispute arising out of or in connection with these Terms and Conditions, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by the courts of Dubai. By using the Company's services, you agree to submit to the exclusive jurisdiction of the courts of Dubai in relation to any disputes arising from these Terms and Conditions or your use of the Company's services.

Notices

Any notices or other communications required or permitted under these Terms and Conditions shall be in writing and shall be deemed to have been duly given when delivered in person, sent by registered mail, or by email to the addresses specified by the parties in the client agreement or on the Company's website.

Waiver

No waiver by the Company of any provision of these Terms and Conditions shall be deemed a further or continuing waiver of such provision or any other provision, and the Company's failure to assert any right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.

Indemnification

You agree to indemnify, defend, and hold harmless the Company and its affiliates, directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of the Company's services.

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall the Company or its affiliates, directors, officers, employees, or agents be liable for any direct, indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses, that result from the use of, or inability to use, the Company's services.

No Partnership or Agency

Nothing in these Terms and Conditions is intended to, or shall be deemed to, establish any partnership or joint venture between the parties, constitute any party the agent of another party, or authorize any party to make or enter into any commitments for or on behalf of any other party.

Third-Party Links

The Company's website may contain links to third-party websites or services that are not owned or controlled by the Company. The Company has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. By using the Company's services, you acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services. Privacy Policy By using the Company's services, you acknowledge and agree to the terms of the Company's Privacy Policy, which is incorporated into these Terms and Conditions by reference. The Privacy Policy describes the Company's collection, use, and disclosure of your personal information and explains the security measures the Company takes to protect your privacy.

Customer Support and Complaints

The Company is committed to providing excellent customer service. If you have any questions, concerns, or complaints about the Company's services or these Terms and Conditions, please contact the Company's customer support team through the contact information provided on the Company's website. The Company will make reasonable efforts to address your concerns promptly and to your satisfaction.

Electronic Communications

By using the Company's services, you consent to receiving electronic communications from the Company. These electronic communications may include notices about applicable fees and charges, transactional information, and other information concerning or related to the Company's services. You agree that any notices, agreements, disclosures, or other communications that the Company sends to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

Survival

All provisions of these Terms and Conditions which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Headings

The headings in these Terms and Conditions are for convenience only and shall not affect their interpretation.

Interpretation

In these Terms and Conditions, unless the context otherwise requires, words in the singular shall include the plural and vice versa, a reference to a statute or statutory provision is a reference to it as amended, extended, or re-enacted from time to time, and a reference to writing or written includes email.

Language

These Terms and Conditions have been prepared in English. In the event of any inconsistency between the English version and any translated version, the English version shall prevail.

No Waiver of Rights

The Company's failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

Contact Information

If you have any questions or concerns about these Terms and Conditions or the Company's services, please contact the Company using the contact information provided on the Company's website. Force Majeure The Company shall not be liable for any failure or delay in the performance of its obligations under these Terms and Conditions if such failure or delay is caused by events beyond the Company's reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, labor disputes, natural disasters, epidemics, pandemics, interruptions or failures of communication networks or systems, or any law, regulation, ordinance, or other act or order of any court, government, or governmental agency.

Amendments

The Company reserves the right to modify, amend, or change these Terms and Conditions at any time and at its sole discretion. Any such modifications, amendments, or changes will be posted on the Company's website, and your continued use of the Company's services following the posting of any changes to the Terms and Conditions constitutes your acceptance of those changes. It is your responsibility to review the Terms and Conditions periodically to be aware of any changes.

Assignment

The Company may assign its rights and obligations under these Terms and Conditions without your consent to any affiliate, subsidiary, or successor entity, or to a third party in the event of a merger, acquisition, or sale of all or substantially all of the Company's assets. You may not assign your rights and obligations under these Terms and Conditions without the prior written consent of the Company.

Entire Agreement

These Terms and Conditions, together with any additional terms and conditions referenced herein or provided by the Company in relation to its services, constitute the entire agreement between you and the Company with respect to the subject matter hereof, and supersede all prior or contemporaneous agreements, understandings, and representations, whether written or oral, with respect to such subject matter.

Compliance with Laws

You agree to comply with all applicable laws, rules, and regulations in connection with your use of the Company's services, including without limitation any laws governing the use, possession, and transfer of cryptocurrency and other digital assets, and any laws relating to anti-money laundering, counter-terrorism financing, and the prevention of fraud and other financial crimes. Dispute Resolution and Arbitration
a. Agreement to Arbitrate: You and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms and Conditions or the breach, termination, enforcement, interpretation, or validity thereof, or the use of the Company's services (collectively, "Disputes") shall be resolved through binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.
b. Arbitration Rules and Governing Law: The arbitration will be administered by an internationally recognized arbitration institution of the Company's choosing. The arbitration will be conducted in accordance with the institution's rules then in effect, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The arbitrator(s) shall apply the laws of the United Arab Emirates (UAE) and specifically the laws of Dubai.
c. Arbitration Process: A party who desires to initiate arbitration must provide the other party with a written Demand for Arbitration. The arbitration will be conducted on a confidential basis. The arbitrator's decision shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.
d. Costs of Arbitration: Payment of all filing, administration, and arbitrator fees will be governed by the arbitration institution's rules. The Company will be responsible for paying any arbitration fees unless the arbitrator determines that the Dispute is frivolous. In such case, you agree to reimburse the Company for all fees and expenses incurred in connection with the arbitration.
e. Severability: If any provision of this arbitration agreement is found unenforceable, the unenforceable provision shall be severed, and the remaining arbitration terms shall be enforced.
Waiver of Jury Trial and Class Action Rights

By entering into these Terms and Conditions, you and the Company expressly waive any right to a trial by jury or to participate in a class action lawsuit or class-wide arbitration. Any arbitration will take place on an individual basis; class arbitrations and class actions are not permitted.

Notices

All notices, demands, and other communications hereunder shall be in writing and shall be deemed to have been duly given (a) when delivered by hand, (b) upon receipt when sent by certified or registered mail, postage prepaid, return receipt requested, (c) upon receipt when sent by a nationally recognized overnight courier service, or (d) upon receipt when sent by email, provided that notice by email shall be confirmed by a copy sent by another means specified in this Section. No Waiver The failure of the Company to enforce any right or provision of these Terms and Conditions will not be deemed a waiver of such right or provision. Any waiver of any provision of these Terms and Conditions will be effective only if in writing and signed by the Company.

Relationship of the Parties

Nothing in these Terms and Conditions shall be deemed to create a partnership, joint venture, agency, or employer-employee relationship between you and the Company. You are an independent contractor, and no provision of these Terms and Conditions shall be construed as creating any relationship other than that of independent contracting parties.

Third-Party Beneficiaries

Except as expressly provided in these Terms and Conditions, there shall be no third-party beneficiaries to the Terms and Conditions. The Company's services may be provided by third parties, but such third parties shall have no rights under or with respect to these Terms and Conditions.

Headings

The headings used in these Terms and Conditions are for convenience only and shall not be used to limit or construe the contents of any section or provision of these Terms and Conditions.

Interpretation

In the event of any conflict or inconsistency between the provisions of these Terms and Conditions and any other document or agreement referenced herein or incorporated by reference, the provisions of these Terms and Conditions shall prevail unless expressly stated otherwise.

Survival

Any provision of these Terms and Conditions which, by its nature or express terms, should survive the termination of these Terms and Conditions, shall so survive, including without limitation, the provisions relating to intellectual property, indemnification, limitations of liability, dispute resolution, and governing law.
Contact Information

If you have any questions or concerns regarding these Terms and Conditions or the Company's services, please contact the Company at contact@crypteor.com, WhatsApp: +971551600154. Language

These Terms and Conditions have been prepared in English. In the event of any discrepancy or inconsistency between the English version and any translation hereof, the English version shall prevail, govern, and control in all respects.

Electronic Communications

By using the Company's services, you consent to receive communications from the Company electronically, such as emails, texts, mobile push notices, or notices and messages on the Company's website. You agree that all agreements, notices, disclosures, and other communications that the Company provides to you electronically satisfy any legal requirement that such communications be in writing.

Feedback

The Company welcomes your feedback, comments, and suggestions for improvements to the Company's services. You can submit feedback by emailing the Company at contact@crypteor.com. By submitting feedback, you grant the Company a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free, sublicensable, and transferable license under any and all intellectual property rights that you own or control to use, copy, modify, create derivative works based upon and otherwise exploit the feedback for any purpose.

Counterparts

These Terms and Conditions may be executed in counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument. Counterparts may be delivered via facsimile, electronic mail (including pdf) or other transmission method, and any counterpart so delivered shall be deemed to have been duly and validly delivered and be valid and effective for all purposes.

Attorney's Fees

In the event that any action, suit, or other legal or administrative proceeding is instituted or commenced by either party against the other party arising out of or related to these Terms and Conditions, the prevailing party shall be entitled to recover its reasonable attorney's fees and court costs from the non-prevailing party.

Acknowledgment

By using the Company's services, you acknowledge that you have read these Terms and Conditions, understand them, and agree to be bound by their terms and conditions. You further acknowledge that these Terms and Conditions, together with the Company's Privacy Policy and any other policies or agreements referenced herein, constitute the complete and exclusive statement of the agreement between you and the Company and supersede all proposals, representations, or prior agreements, oral or written, and any other communications between you and the Company relating to the subject matter of these Terms and Conditions. Force Majeure
The Company shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

Compliance with Laws

You represent and warrant that your use of the Company's services will comply with all applicable laws, rules, and regulations in your jurisdiction, including but not limited to, anti-money laundering, anti-corruption, and data protection laws. You agree to indemnify and hold the Company harmless from any losses, damages, or expenses, including reasonable attorney's fees, resulting from any breach of this representation and warranty.

Export Restrictions

You acknowledge that the Company's services may be subject to export restrictions under the laws and regulations of the United Arab Emirates and other jurisdictions. You agree to comply with all applicable export control and trade sanctions laws and regulations, and you represent and warrant that you are not subject to any trade sanctions, embargoes, or other restrictions under such laws and regulations.

Updates and Changes to Terms and Conditions

The Company reserves the right to update or modify these Terms and Conditions at any time and for any reason, without prior notice. When changes are made, the Company will make the revised version available on its website, and the changes will be effective immediately upon posting. Your continued use of the Company's services following the posting of any changes to the Terms and Conditions constitutes your acceptance of those changes. If any changes to these Terms and Conditions are unacceptable to you, you must discontinue your use of the Company's services.

Notices

All notices or other communications required or permitted to be given under these Terms and Conditions shall be in writing and shall be deemed to have been duly given if delivered personally, sent by registered or certified mail, return receipt requested, postage prepaid, or sent by email, with confirmation of receipt.

Assignment of Rights and Obligations

You may not assign or transfer any of your rights or obligations under these Terms and Conditions without the prior written consent of the Company. The Company may freely assign or transfer its rights and obligations under these Terms and Conditions without restriction.

Binding Effect

These Terms and Conditions shall be binding upon, and inure to the benefit of, the parties hereto and their respective successors and permitted assigns.

No Third-Party Rights

These Terms and Conditions are for the benefit of the parties hereto and not for the benefit of any third party, except as expressly provided herein. No person or entity not a party to these Terms and Conditions shall have any rights or remedies under or by reason of these Terms and Conditions.

Entire Agreement

These Terms and Conditions, together with any other documents incorporated herein by reference, constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior and contemporaneous agreements and understandings, whether written or oral, between the parties concerning the subject matter hereof. No Waiver
No failure or delay by either party in exercising any right, power, or remedy under these Terms and Conditions shall operate as a waiver of any such right, power, or remedy. No waiver of any provision of these Terms and Conditions shall be effective unless in writing and signed by the party against whom such waiver is sought to be enforced.

Headings The headings used in these Terms and Conditions are for convenience only and shall not be used to limit or construe the contents of any section or provision hereof.

Survival

All provisions of these Terms and Conditions that by their nature should survive termination or expiration, including, but not limited to, ownership provisions, warranty disclaimers, indemnity, and limitations of liability, shall survive termination or expiration of these Terms and Conditions and continue in full force and effect.

Interpretation

In the event of any ambiguity or question of intent or interpretation arising in connection with these Terms and Conditions, the parties agree that any such ambiguity or question shall be resolved by applying the most reasonable interpretation under the circumstances, giving full consideration to the intentions of the parties at the time of contracting.

No Partnership or Agency

Nothing in these Terms and Conditions is intended to, or shall be deemed to, establish any partnership or joint venture between any of the parties, constitute any party the agent of another party, or authorize any party to make or enter into any commitments for or on behalf of any other party.
Each party confirms it is acting on its own behalf and not for the benefit of any other person.

Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms and Conditions, or the breach, termination, or invalidity thereof, shall be settled by arbitration in accordance with the applicable rules and regulations of the Dubai International Arbitration Centre (DIAC). The arbitration shall be conducted in Dubai, United Arab Emirates, and the language of the arbitration shall be English.

Confidentiality

Each party agrees to maintain in strict confidence, and to use only for purposes of performing its obligations under these Terms and Conditions, all information, data, and materials received from the other party that is designated as confidential or proprietary or that, under the circumstances surrounding the disclosure, should reasonably be treated as confidential or proprietary. This confidentiality obligation shall survive termination or expiration of these Terms and Conditions. Data Privacy and Security The Company is committed to protecting the privacy and security of your personal information. By using the Company's services, you agree to the collection, use, and disclosure of your personal information in accordance with the Company's Privacy Policy, which is available on its website and incorporated into these Terms and Conditions by reference.

Customer Support and Complaints

If you have any questions or concerns regarding the Company's services or these Terms and Conditions, or if you wish to file a complaint, please contact the Company's customer support team by email or through the contact information provided on the Company's website. The Company will use reasonable efforts to address your concerns and resolve any issues you may have in a timely manner.

Language

These Terms and Conditions have been prepared in English. In the event of any discrepancy or inconsistency between the English version and any translation thereof, the English version shall prevail and be binding.

Counterparts

These Terms and Conditions may be executed in any number of counterparts, each of which shall be deemed an original and all of which together shall constitute one and the same instrument.

Electronic Signatures

The parties agree that these Terms and Conditions may be electronically signed and that electronic signatures appearing on these Terms and Conditions shall be deemed to be original signatures for all purposes.

Independent Legal Advice

Each party acknowledges that it has had the opportunity to obtain independent legal advice with respect to these Terms and Conditions and that it has either obtained such advice or waived its right to do so.

Cooperation

Each party shall cooperate with the other party, and shall cause their respective employees, agents, and representatives to cooperate with the other party and its employees, agents, and representatives, in order to facilitate the efficient and expeditious performance of their respective obligations under these Terms and Conditions.

No Presumption

The parties agree that any rule of construction to the effect that any ambiguity in these Terms and Conditions should be resolved against the drafting party shall not apply in the interpretation of these Terms and Conditions.

Registration Number

Our business is registered as DSO-FZCO-23257. This registration number is displayed to comply with legal requirements and to provide transparency about our business's legal status. By using our website, you acknowledge and accept this information.